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RELIABE RECOVERY SERVICES, INC.

HAS BEEN IN BUSINESS FOR

OVER 25 YEARS.

ABOUT US
Our management team has over 70 years combined experience in the financial and recovery industries. We have a fully staffed office to handle all of our clients’ needs as well as a $5,000,000 client protection bond. Additionally, we have 30 tow trucks and 6 camera cars, all of which are equipped with laptop computers for up-to-the-minute repossession reporting. We only use self-loading wheel lifts for damage free recovery as well as flatbed tow trucks for transportation and repossession purposes.
We are Illinois #1 License Plate Recognition provider.
All of our agents our certified in the following:
What Are The Laws – Federal Laws
  • Federal Trade Commission Act Section 5- Unfair or Deceptive Acts or Practice
  • Dodd Frank Prohibition on Unfair, Deceptive and Abusive Acts and Practices
  • Consumer Financial Protection Bureau (CFPB)Bulletin
  • Fair Debt Collection Practices Act (FDCPA)
  • Gramm-Leach Bliley Act (Privacy)
  • Servicemembers Civil Relief Act (SCRA)
  • Telephone Records and Privacy Protection Act
  • Telephone Consumer Protection Act

What Are The Laws – State Laws
  • Security Interest Issues
  • Repossession Issues

Crimes and Intentional Torts
  • Felonies and Misdemeanors
  • Property Offenses
  • Intentional Tort
  • Negligence

The Federal Regulators
  • The Consumer Financial Protection Bureau
  • The Federal Trade Commission
  • The U.S. Department of Justice
  • The Federal Communications Commission
  • The Office of Foreign Assets Control

The State Regulators
  • Where do State Regulators Get Their Authority?
  • Regulation of Consumer Credit Transactions
  • Attorney General

Contracts
  • What Does a Contract Consist of?

The Recovery Process
  • Receiving Assignments
  • Special Circumstances
  • Collateral
  • Storage

Best Practices
  • Ethics and Employee Conduct
  • Telecommunications Relay Specialist
  • Nonpublic Personal Information (NPPI)
  • Security Incident
  • Notification
  • Disaster Preparedness Planning
  • Consumer Complaints and Employment

Repossession Business
  • Skip Tracing
  • Insurance
  • Defense Driving

Illinois Repossession Laws(summary)
  • Special Considerations for Illinois

RRS scans more than 3 million plates a month! LPR has led to the recovery of thousands of units for some of the largest auto lenders in the nation. RRS safely recovers and transports more than 15,000 recovered assets annually. We have secured lots in Calumet Park, Joliet, Bloomington, Mount Vernon, Lake Bluff, and Pontoon Beach Illinois and in Hammond, South Bend, Fort Wayne and Whitestown Indiana.

RELIABLE RECOVERY SERVICES, INC. ¦ 12109 S. PAULINA ST. ¦ CALUMET PARK, IL 60827 ¦ 815-774-0880

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